“My furnace shut off due to electrical issues and I needed to act fast with the weather outside at 40 degrees. I left a VM with John around 10:30 AM and he called me back within an hour to let me know he would be in my area by late afternoon if I needed him. My uncle found my main breaker wasn't giving enough voltage to the bars thus not enough juice to power my dryer OR my furnace. I imminently called John at 2:30 PM and he said he could come within twenty minutes. John checked everything out and agreed my main breaker was the issue and acted fast. He had a main breaker for my box in his truck and gave me step by step details of everything he was doing. I was so thankful he had a spare breaker in his truck and that he could come so quickly. After he arrived, the job took around half hour to complete and my furnace powered back on by 3:09 PM!”
Jen D.
“John is a fantastic electrician. Worked with me on various details to be sure everything was done satisfactorily. He also worked within the confines of outdated and sometimes confusing electric work in our 50s ranch home; not an easy task. We also have the worst (it's official, according to him) pull-down attic stair ladder that he had to manage - also not easy. He had great suggestions for future options and was super pleasant to work with. Also very responsive and great communications, which is HUGE. We will be calling on him again!”
Katherine W.
“John was very professional and easy to work with. He listened to our needs and delivered exactly what we wanted. He was always prompt and friendly and did a great job coordinating with the general contractor and inspectors. He offered excellent suggestions and we got a feeling that safety was very important to him in the way everything would be wired. It was a pleasure to watch him work; he's obviously very experienced and takes the work seriously, very neat and clean with excellent craftsmanship. He even made better sense of the box in our house and printed us out a nice circuit legend. We would definitely hire John again.”
Chelsea M.
“Mr. Jordan was excellent. Found him through Angie's List and had him do two jobs a few weeks apart. Once I contacted him by phone, left a voice mail, and he called me back within the hour. The other time I emailed him to request an appointment because it was after 8pm. He responded within a half hour and set up an appointment for the next day. He was always on time, very polite, and efficient in his work. He cleaned up after himself and did a terrific job fixing the poor electrical work that had been done by an unknown party before I purchased my home (incorrectly wired GFI outlet, loose breaker box). The second job I asked him to do was to satisfy a request made by the buyer of my home, and his swift communication and excellent workmanship helped move along the home sale negotiations quickly and satisfactorily. Both times I requested an emailed invoice and he sent them as requested on the same day as the work he completed. Unfortunately I am moving out of the state, otherwise I would continue to use Mr. Jordan for any electrical work that I might need completed.”
Tracy G.
“John was great to work with from the beginning to the end. We communicated via email (my choice) and he always responded very quickly. We agreed on a date for him to come out and provide an estimate. He took his time to talk through the options of how and where to install the new plug and which electrical box would be the best option to use. The final estimate was very reasonable and included the work to obtain the inspection. On the day of the install, John showed up promptly at 9:00 and spent three hours installing the new outlet. He cleaned up everything when he was done and had the inspector check out the work. John was always professional and a pleasure to work with.”
Brad M.
“John responded to my email promptly. Set up a next day estimate. Showed up on on time. Professional appearance and demeanor. John told me he could do the work and would send me an estimate. The estimate arrived via email within 5 hours. Price was fair. I booked the work the job two days out which was very pleasing. John came to the restaurant to do the work. We ran in to a big hiccup as the lampshade openings were to small for the hanging cords. John improvised and drilled the brass opening slightly larger on each one. the new shades were also longer than the previous ones meaning the cord needed cut so they would be raised off the tables the same distance. I suggested John do the half hearted way with me eye balling it but he had none of that. The guy is a pro. Wouldn't do it. He found a level point to go from and he did it properly. Each one with care. When the job finished it had taken him longer than we both anticipated. Because of this I paid him 10% more. I've never done that but I felt he deserved it and I want to make sure he wants to work for me in the future. As a business owner that's the highest praise I can give.”
Justin M.
“I had my main breaker go bad in my breaker box and I called about five differant electricial contractors and did not talk to a single electrician, all I was told was that they could return my call when they were available. I had limited electric in my house and from the way things were going I was going to have limited electric for days so I inquired about an elecrician from a friend of mine at work and he passed my information along to John. John called at roughly 0900, I explained my situation to him and he told me he would be there at 1100 and he was right on time. I showed John my breaker box and he explained what happened, what it would take to fix it, how long it would take to fix it and the cost. I told John that is was an extremely fair price and when could he start? John told me that he could be back aroud 1300 if that was o.k. and I told him fine that would work, I also asked if he needed any material money up front and he told me no that when he was finished I would pay for everything at once. John returned right on time and was very professional, well organized and clean. In less that the estimated time I had a new breaker box professionally installed and I even had the area cleaned as if he had not even worked in the area. I was very impressed with his work and his business manner; in the future if I need electric work done John Jordan is going to do it!! Jordan Electric, LLC is a company you can count on for electrical repairs!!”
Jerome H.
“He was exactly on time. He asked if he should remove his shoes when entering the house. He looked over the area and the panel. He said that the least expensive option was to convert the line from 220v to 110v. He explained everything and did the work quickly. He showed me everything with his tester. I would use this company again.”
Glen P.
“Our real estate agent in the Akron area did not have a local electrician to recommend, so we selected Jordan Electric from Angie's List for Northeast Ohio to get an estimate. As we had a short window before the expiration of the buyer's loan agreement, Mr. Jordan promptly visited the property and performed a very detailed analysis of the problems listed in the inspection, even opening the meter box to determine that one of the problems listed in the inspection had a different cause than the inspector had assumed. He divided all of the repairs needed into three projects of related repairs -- garage wiring, electrical box & outlet repairs/upgrades and provided a detailed estimate for each project. The outlet upgrades included installing GFCI connections (ground plug receptacles), as the house had been built before a ground plug was required. When we presented his proposal to buyer and both real estate agents, the buyer was concerned that Mr. Jordan wasn't going to fix the drip loop as indicated in the inspector's report, so Mr. Jordan took the time to contact the buyer and explain to him what he found and why he was going to do something different. The agents were concerned about the price (not sure why as we, the sellers, were paying for it) and asked us to get another estimate from a company recommended by the buyer's agent. The estimate we received was about 12% less than Jordan Electric's, but it was made entirely from the inspection report without visiting the property. After taking Jordan Electric's discount for Angie's List subscribers, though, the difference came out to only 3%, and we were concerned that the other company might increase their charge after coming to the site and discovered the need for some of the other repairs listed in Mr. Jordan's estimate. So we chose Jordan Electric to do the work. He came out on Monday and finished on Wednesday, sending us daily updates and photos of the results. He also let us know of a sink backup (which allowed us to get the plumbers out in time), when the HVAC company came out to scope the A/C unit replacement, and of an unsolicited visitor to the property. He notified us when the city would be coming out to inspect and when that inspection was complete. We did not get a chance to visit the property ourselves after the work was done; my brother-in-law was there the day before the house was transferred on 11/20 and reported no problems. If I receive any updates from the current owner, I will update this review, but I don't expect that to happen. In summary, we were very pleased with Jordan Electric, LLC and would recommend them to others in northeast Ohio needing electrical work.”
Jennifer L.
“John responded quickly to my first request by telephone. He arrived at my home on time. We have an older home(90+ years) so installing the ceiling fan in a bedroom was a bit more complicated than doing so in a newer house. He worked alone and accomplished the task in a timely manner. He also completely cleaned up any mess that was made. We are very pleased with the new fan/light. We felt the work was done very professionally. I was a bit surprised by the price for the job, but to be honest it has been a long time since I have had to hire an electrician to do any work in my home. John did accept the coupon from Angie's list which helped a little. I would recommend John for any electrical work.”
Carol S.
“I called John Jordan in the morning while on the way to work. I explained the problem with my circuit breaker and asked if he could fix it later in the day. He agreed to meet me later the same day when I could be there. As that time approached I was unable to get free and he agreed to meet me when I became available (about an hour later than agreed). He arrived exactly when he said he would and very quickly assessed the problem and repaired it. John's fee for this service was more than reasonable. He had spent significant time on the phone with me and made sure he had the proper part. He was VERY accommodating, courteous, professional, and helpful, especially in light of the fact that certainly inconvenienced him by not being available when I said I could be. Jordan Electric will always be my first call if I need further electric work. I am thrilled with the level of service provided by John and would recommend him to anyone needing electrical service.”
Robert M.